Welcome to Anabel Travels! We are committed to delivering your orders efficiently and securely. Please review our shipping policy to understand our delivery process and timeframes.
1. Shipping Coverage
- Worldwide Shipping: We deliver to most countries across the globe.
- Delivery Availability: Some remote areas may have limited shipping options. Contact us if you have concerns about delivery to your location.
2. Processing Time
- Orders are processed within 3 days business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Timeframes
- Domestic Shipping: Estimated delivery within 3 days business days.
- International Shipping: Estimated delivery within 3 days business days.
- Delivery times may vary due to customs clearance, weather conditions, or unforeseen delays.
4. Shipping Charges
- Shipping costs will be calculated and displayed at checkout.
- Additional customs duties or taxes may apply for international orders, which the customer is responsible for.
5. Cash on Delivery (COD) Payment
- Anabel Travels only accepts Cash on Delivery (COD).
- The full payment must be made in cash upon delivery to receive the order.
- Failure to make payment will result in the order being returned to us.
6. Order Tracking
- Once your order is shipped, we will provide tracking details (if available).
- Customers can track their orders through the shipping provider’s website.
7. Delayed or Lost Shipments
- If your order is delayed beyond the estimated timeframe, please contact us at [email protected] for assistance.
- In case of lost shipments, we will work with the courier to resolve the issue.
8. Incorrect Shipping Information
- Customers must provide accurate shipping details.
- Anabel Travels is not responsible for delivery failures due to incorrect or incomplete addresses.
- If an order is returned due to an incorrect address, the customer may need to pay for reshipping.
9. Damaged or Missing Items
- If you receive a damaged package or missing items, report it within 3 days of delivery.
- Send photos and order details to [email protected] for resolution.
10. Contact Us
For any shipping-related inquiries, please contact:[email protected]